FAQ

Questions for press on nails

 

Which size should I order?

It is strongly recommended to order a sizing kit to properly measure your nails.

It is possible to order a complete set of false nails which contains 20 nails which include sizes from 0 to 9.

You can also refer to the guide “how to measure my nails”. 

 

How to apply my press on nails?

Here, a video showing you how to apply your press on nails.

 

What glue should I use

Each set of press-on nails includes a sheet of adhesive tabs and a small tube of glue. The glue can last 5 to 7 days and so you can reuse your false nails more than once.

Otherwise, any glue for false nails will work.

Tip: Put on the adhesive tape and a drop of glue over it for longer lasting nails.

 

If I use nail glue, can I reuse my nails?

Yes, it is possible to reuse false nails.

To remove excess glue underneath the false nail, use an electric file or gently file by hand. It is a delicate procedure: if you file too hard, you will damage the false nails.

 

Is it possible to make changes in the designs and colors of press-on nail sets?

Each set of press on nails is handmade, so yes, it is possible to make changes. You can write those changes in the “note to seller” section before placing the order.

You can also contact me via email, and I’ll be happy to make you a custom press on nails set!

 

How long will it take to receive my order?

Each set of false nails is handmade so please allow 1 to 4 weeks for the creation of this one. Delivery times vary by region or country.

To ensure the best quality of false nails, each set is meticulously created and not rushed.

If you are in the Montreal area, it is possible to save time and delivery fees by picking up your orders by appointment only. Please send me an email to schedule an appointment.

* Please note that creation time and delivery may take longer during busier periods.

 

Delivery

For delivery in Canada:

Custom sets take 2 to 3 weeks *

Sizing kit takes 3 to 5 business days*

Ready-to-ship set takes 3 to 5 business days*

*This is only an estimate

However, if you need your set for a specific date, contact me via email to see the possibilities available for you.

 

What is included in my order?

Each set of false nails you order contains a mini buffer, a wooden cuticle pusher, a small file, two alcohol pads, a sheet of adhesive tabs and a small tube of glue. An instruction sheet for applying and removing false nails is also included.

 

Can I cancel an order?

You can cancel within 12 hours after purchased, however 3% of the order will be charged for reimbursement costs occurred via PayPal.

 

Can I return or exchange an order?

Unfortunately, there are no exchanges or refunds for press on nail sets.

Identifying the size of your nails is YOUR responsibility.

If, however, you are not sure about the choice of sizes, there are different options: either order a sizing kit to identify the size of your nails, measure precisely with the guide on “how to measure the nail sizes” or you can order a complete set of 20 false nails with all sizes included.

If your package is damaged in transit, take a photo of the package, and send me an email and we will find a solution.

 

Questions for artworks

 

How can I access the purchased files?

Your files will be available for download as soon as payment has been confirmed.

 

Delivery

For delivery in Canada:

The time needed to process an order may vary. For more information, please see item descriptions.

However, if you need your set for a specific date, contact me via email to see the possibilities.

 

Can I return or exchange an order?

Unfortunately, there are no exchanges or refunds for illustrations or other products.

If your package is damaged during transport, take a photo of the package, and send me an email and I will be happy to assist you.